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Do you enjoy serving, hosting, and creating great experiences in cafés, restaurants, or hotels?
(41 weeks)
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Meals
What You'll Learn
You’ll explore cafés, restaurants, hotels, and customer service roles, building skills in food service, communication, and teamwork.
Real-World Connections
You’ll connect with local venues and hospitality organisations, with possible micro-credentials or hands-on industry experiences.
Who This Is For
Ideal for participants who enjoy working with people, are interested in fast-paced environments, and want to explore practical roles in hospitality.
Designed for your future
It is not a certified course, but a practical and engaging pathway for young adults genuinely interested in exploring a future in the hospitality industry.
Modules & Learning Topics
41-week program of practical learning and skill development
Semester 1
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27 January - 7 July 2026
Module 1
Cafe Operations
Stock purchasing and menu planning for smooth and effective café operations.
Workflow efficiency through practical strategies, for a busy café environment.
Customer service and complaints handling to build confidence in managing customer needs.
Module 2
Community Clubs & Functions
Compliance and safety, including RSA and RCG requirements.
Event and function job roles, from planning through to delivery.
Floristry in events, incorporating creative skills into functions and celebrations.
Module 3
Hotels & Accommodation
Job roles across different accommodation types, from guest services to operations.
Guest management and communication for professional hospitality interactions.
Food and beverage roles in hotels, covering key responsibilities and opportunities.
Semester 2
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20 July - 18 December 2026
Module 4
Events & Catering
Build skills in event planning, including timing, portions and role allocation.
Put bump in and bump out procedures into practice through live events.
Apply dietary needs awareness and customer feedback through Buzz Café service.
Develop menu design skills for a range of hospitality events.
Module 5
Fast Food Industry
Understand fast food business models, including franchising and standardisation.
Compare fast food venues through menus, service styles, payment options and job roles.
Investigate customer trust and brand reputation through real-world case studies.
Build job application skills through resumes, online applications and interview practice.
Module 6
Fine Dining & Restaurants
Experience the transition from café and fast food to restaurant service and fine dining standards.
Practise table setting and service skills, including formal dining etiquette.
Develop menu planning and recipe testing for the Co-Hive High Tea.
Take on event roles and logistics to deliver a real hospitality event.
Work Experience
Work experience venues including hotels, cafés and food production kitchens, with facilitator support that progressively fades.
Program Highlights
Work Experience
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Hospitality Venues & Events
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Job Roles in Accommodation
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Buzz Cafe in Action
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Co-Hive Employment Pathways Stages
Co-Hive Employment Pathways Stages
Hear from our participants
Real settings. Real service. Participants share how hands-on hospitality training helped them feel job-ready and proud.
Get In Touch"I learned about customer service, how to communicate with people, and how to carry and serve food and drinks safely. I practised all of this during the Co-Hive Open Day, and now I feel really confident serving different people at the weekly Buzz Café."
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“I understood more about the hospitality and tourism industry. I also have made some good connections who will support more work experience in the future.”
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"I completed my RSA and RCG, and Food Safety Certificate. And then during my three days of work experience at a hotel I got to put it all into practice. I tied everything from housekeeping and ironing to working on reception and serving drinks to real customers."
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"Co-Hive helped me learn employment skills and they also helped me find a job. After my work experience at the Mercure Hotel, I finally got a job at the Moxy Hotel as a Food and Beverage All-Rounder. I also got my RSA. I finally did it and I’m really proud of myself!"
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